Refunds are processed within 5–7 business days after item inspection. The refund will be credited to the original payment method used at checkout. You will also receive a confirmation email once the refund is completed.

Orders are processed within 1–2 business days, excluding weekends and public holidays. You will receive a confirmation email once your order has been shipped. We aim to ensure secure packaging, timely processing, and safe delivery.

Delivery usually takes 3–8 business days after your order is dispatched, depending on location. Delivery timelines may vary due to courier services. Delays may occur during peak holiday seasons or due to unexpected events.

Orders can only be canceled if they have not been processed or shipped. Once an order is dispatched, it cannot be canceled. However, you may request a return if the product is eligible under our return policy.

At the moment, only one payment method can be used per order. Multiple payment options cannot be combined. For a smoother checkout experience, we suggest using your preferred payment method.