At Drapenest, managed by Dealdive Media, we are dedicated to providing you with a smooth and reliable shopping journey. This Shipping and Delivery Policy explains the terms and conditions regarding the shipment of products purchased through our platform. In this document, “we,” “us,” and “our” refer to Dealdive Media, while “you,” “your,” and “user” refer to our valued customers. By placing an order, you agree to the terms set out in this policy.
Shipping Locations
We currently deliver to all serviceable pin codes across India. At present, we do not provide international shipping.
Processing Time
Orders are generally processed within 1–2 business days (excluding weekends and public holidays) from the date of order confirmation.
Once your order has been processed, you will receive a confirmation email with the complete details.
Our standard delivery period is typically 3–8 business days, ensuring that your chosen products reach you promptly and securely.
If a delivery attempt fails due to an incorrect address, recipient unavailability, or refusal to accept the package, the shipment will be returned to our warehouse. Customers may then request a re-delivery.
If your order arrives in a damaged condition, please notify our customer support team within 48 hours of receipt, along with photographic proof.
In the event of a shipment being lost in transit, we will arrange for a replacement or initiate a refund after confirmation with the courier partner.
For any concerns or questions regarding shipping and delivery, please contact us at dealdivemedia@gmail.com. We appreciate your trust in us and look forward to making every delivery a seamless experience.
English
Accessories
